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Job Description:

General Manager - Amara - Madison, WI

 

Amara, located at 670 N Midvale Blvd. in Madison, WI, is seeking a General Manager to join our team.

The name Amara derives from the Ancient Greek ‘Amáranthos’, which means ‘everlasting flower’. Amore in Italian, Amará in Spanish, and Amara in Arabic all refer to love. Yet, Amara in Italian means bitter, conjuring some of the hallmarks of Italian cooking and drinking, where herbs, bitter greens, and digestivi are celebrated for their health benefits and healing botanical qualities. Bitter and sweet are often found together, and at the same time, and couldn't be more relevant to us now as we move forward with purpose and intention seeking balance, healing, health, sustainability, and love.

Amara is our take on contemporary coastal Italian cuisine featuring sharable small plates and small bites, hand-crafted pastas, and entrées showcasing the bounty of Madison, Wisconsin. Our wine list features cutting edge Italian and Italian-inspired artisan wines farmed by hand and made with classical methods. Our bar showcases the art of Italian drinking including aperitifs, negronis, cocktails, and espresso. It all comes together to match our decor – light, beautiful, clean, relaxed, simple, energetic, and drinkable…

The General Manager will, under the direction of Rule No. One Hospitality, our Madison-based hospitality group, create and maintain a culture championing knowledge, excellence, fun, service and approachability (internal and external). Orientation to our mission and our customer at all times is key.  You will be working with a chef team led by some of the Madison's top talent, including RNO Beverage Director, Caitlyn Nicholson and RNO Culinary Director Jon Nodler, a James Beard Foundation nominated semi-finalist and Executive chef of Food & Wine Magazine’s “#1 Best New Restaurant” in 2019.

This position is highly operational, focused largely on organizational and HR demands. You will be responsible for the day-to-day site specific operations of Amara with Rule No. One Hospitality, and play a supporting role in marketing, programming and strategic operations. Operationally, the position partners with the Executive Chef of Amara. Direct reports include the Assistant General Manager, Floor Manager, Bar Manager, front of house and bar leads, and all hourly staff.

Benefits:

  • Competitive wages

  • A flexible and predictable schedule that is posted two weeks in advance

  • 50% dining discount for you and your friends and family when visiting

  • A free and healthy GF Vegetarian or Regular staff meal

  • Access to Amara's online classroom with training materials, recipes, and checklists. After full orientation, we offer weekly paid training opportunities to taste wine, spirits and food with industry experts

  • Our mission is centered around treating each other and ourselves well through our love of food, drink, and community.

  • Sustainability must be possible and attainable in our industry!

  • All employees are offered health, dental and vision insurance

  • Paid time off

  • 401k contribution

  • Free telehealth mental health therapy sessions with licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors. (https://www.betterhelp.com/rno/)

  • The chance to work in a brand new clean facility with state of the art new equipment

  • The chance to contribute to one of the most dynamic restaurant groups in the region

Our ideal GM has:

  • 3-5+ years of management experience with at least 2 years experience in General Management in a fine dining, corporate, and craft cocktail setting

  • Wine knowledge and experience is a must

  • Bartending experience in a craft cocktail setting is a plus

  • A passion for casual fine food and beverage, thrives in a fast-paced, urban, high volume setting

  • Enjoys creating profound guest and staff experiences

  • Superior administrative and organizational skills POS experience - OpenTable and Toast preferred

  • High level of communication skills across a multi-tiered organization.

  • Corporate experience is highly preferred with professional use of email communications as well as proficiency in Google Enterprise (Google Suites, Google Classroom, Google Docs etc.)

  • Proven history as a leader, a trainer and a coach

  • A love of culture, music, exceptional food, modern drink, and have exquisite style

  • A connection to Madison with experience living and working in a Downtown setting and preferably larger metropolitan cities.

  • People orientation. Working with people, guests, and understanding the human element is core to what we do.

  • Problem-solving. Track record with working with staff and guests to quickly problem solve and meet people where they are at with the resources available

  • Managing people, building to people’s strengths and meeting them where they’re at. This is especially important given our diverse staff

  • Committed to organization and cleanliness

  • A keen eye for creating and maintaining ambiance in the restaurant.

  • Understand and celebrate the spirit of our mission, which is very much wrapped in terms of who we are and why we do what we do. As an organization we celebrate diversity, inclusion, individualism, craft, culture, community, neighborhood, organizational growth, quality, beauty and pleasure.

  • Bachelor’s Degree, Culinary Degree preferred​

 

While so much of what we do is centered around the craft of cooking, drinking and serving, the humanity of how we do this is paramount. We are committed to a culture that champions humility, collaboration, respect, inclusivity, and equity in pay across departments.

Our Values:

  • Inclusivity. We will establish a culturally diverse and inclusive environment, one that specifically supports minorities, all genders, and those historically underrepresented in our industry.

  • Humility. We are modest about capabilities, admit mistakes, and create the space for others to contribute.

  • Effective Collaboration. We are a team centered around positivity, that stands for one message which involves empowering others, empathizing with each other, and uplifting others as a collective.

  • Respect and Justice / Health and Well-Being. All team members need to be treated respectfully and fairly. This pertains to equity in pay, and specific attention to physical/mental health, well-being and safety.

  • Positivity and Love of Food and Community. Cooking and serving others is a powerful act of caring and love for one another. Let us work together to bring our community together through the power of food and drink

Pay Rate:

$75-85k annual salary, depending on leadership experience

 

Amara is an equal opportunity employer, with a mission to support women, Black, LGBTQ+ applicants. As an organization, we support a minimum wage of $16/hour.

RNO is a mission-driven lifestyle company dedicated to creating spaces for celebrating and treating each other and ourselves well. We seek to provide warm, fun and an endlessly interesting mix of inspired programming that challenges, invigorates and delights our guests by celebrating our craft, who we are, what we do and what we believe. As a community-driven hospitality management organization, we are active in social causes supporting women, Black, LGBTQ+, and Indigenous communities everywhere. Cook It Forward is a non-profit advocacy arm of Rule No One Hospitality, Inc. with a mission to address ongoing inequities in our food systems. We are all working collectively on social entrepreneurship, social equity, and social justice-- one meal at a time.

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General Manager - Amara - Madison, WI

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