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Job Description:

Amara, located at 670 N Midvale Blvd in Madison, WI, is seeking a Food Expediter to join our team.

 

Amara is our take on contemporary coastal Italian cuisine featuring sharable small plates and bites, hand-crafted pastas, and entrées showcasing the bounty of Madison Wisconsin. Our wine list will feature cutting edge Italian and Italian-inspired artisan wines farmed by hand and made with classical methods. Our bar will showcase the art of Italian drinking including aperitifs, negronis, cocktails and espresso​. Amara will open its doors in the late summer of 2022.

 

The name Amara derives from the Ancient Greek ‘Amáranthos’, which means ‘everlasting flower’. Amore in Italian, Amará in Spanish, and Amara in Arabic all refer to love. Yet, Amara in Italian means bitter, conjuring some of the hallmarks of Italian cooking and drinking, where herbs, bitter greens, and digestivi are celebrated for their health benefits and healing botanical qualities. Bitter and sweet are often found together, and at the same time, and couldn't be more relevant to us now as we move forward with purpose and intention seeking balance, healing, health, sustainability, and love.

 

Expo - Amara - Madison, WI

 

RESPONSIBILITIES

The FOH expo is responsible for organizing all take-out and dine-in orders. You work directly with the kitchen and communicate with the rest of the restaurant. The FOH expo helps direct runners and servers to where food is going while making sure all dishes and modifications are correct and are up to Amara’s  standards.

 

Menu and Product Knowledge

Be knowledgeable about every menu item served: what it tastes of; ingredients listed on the menu; what this dish is supposed to look like and any appropriate finishings/garnishes necessary. The expo is responsible for confirming all food is correct before it leaves the kitchen pass

 

Floor Operations

  • Knowledge of restaurant POS software

  • Knowledge of table numbers, the seating chart, reservation policy

  • Facilitate to-go orders accordingly

  • Organize tickets at the Expo pass and ensure all dine-in and takeout orders go where they belong.   

  • Communicate with servers, FOH manager, and kitchen expo as necessary. The FOH expo is the point of contact between the kitchen and the rest of the restaurant during busy shifts.

  • Keep kitchen staff informed by noting timing of meal progression

  • Manage your Schedule:  handle on-call shifts, time-off requests, getting shifts covered, and manager communications

  • Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies

  • Perform basic cleaning tasks as needed or directed by supervisor

  • Complete closing duties as per approved checklist

 

Professionalism & Demeanor

  • The ideal expo has good personal qualities, is polite, confident, a great sense of humor and above all, enjoys dealing with people.

  • Able to thrive in a team environment as a reliable and trustworthy player on the floor.

  • The expo, along with all staff members, is expected to be clean, neat and tidy in their personal appearance and also in their working habits; they shall also maintain the highest standards of hygiene in their workplace.

  • The expo, along with all staff members, is expected to embody the organizational mission and caring, inclusive, and authentic values in terms of who we are and what we believe. 

 

Benefits:

  • Competitive wages

  • A flexible and predictable schedule that is posted two weeks in advance

  • 50% dining discount for your friends and family

  • Free and healthy GF Vegetarian or Regular staff meal

  • Access to Amara's online classroom with training materials, recipes, and checklists.  After full orientation, we offer weekly paid training opportunities to taste wine, spirits and food with industry experts

  • Our mission is centered around treating each other and ourselves well through our love of food, drink, and community.

  • Sustainability must be possible and attainable in our industry!

  • All employees are offered health, dental and vision insurance

  • Paid time off

  • 401k contribution

  • The chance to work in a brand new clean facility with state of the art new equipment

  • The chance to contribute to one of the most dynamic restaurant groups in the region

Our ideal Food Expediter  has:

  • 2+ years of restaurant experience. Casual fine dining experience is a plus.

  • The ideal food expediter has excellent personal qualities, is polite, efficient, has the ability to maintain high standards and a cool head in a fast-paced work environment.

  • Able to thrive in a team environment as a reliable and trustworthy bridge between the kitchen and FOH staff.

  • Food expediters need to be able to multitask and remain organized in a fast-paced environment. Staying calm and collected is key.

  • The food expediter, along with all staff members, is expected to be clean, neat and tidy in their personal appearance and also in their working habits; they shall also maintain the highest standards of hygiene in their workplace.

  • The food expediter, along with all staff members, is expected to embody the organizational mission and caring, inclusive, and authentic values in terms of who we are and what we believe.  

 

REPORTING

The role will report to Shift Leads, the Front of House Manager, the Assistant General Manager, and the General Manager of Amara.

RNO is a mission-driven lifestyle company dedicated to creating spaces for celebrating and treating each other and ourselves well.  We seek to provide warm, fun and an endlessly interesting mix of inspired programming that challenges, invigorates and delights our guests by celebrating our craft, who we are, what we do and what we believe. As a community-driven hospitality management organization, we are active in social causes supporting women, Black, LGBTQ+, and Indigenous communities everywhere. Cook It Forward is a non-profit advocacy arm of Rule No One Hospitality, Inc. with a mission to address ongoing inequities in our food systems. We are all working collectively on social entrepreneurship, social equity, and social justice-- one meal at a time.

Our Values:

  • Inclusivity.  We will establish a culturally diverse and  inclusive environment, one that specifically supports minorities, all genders, and those historically underrepresented in our industry.

  • Humility. We are modest about capabilities, admit mistakes, and create the space for others to contribute.

  • Effective Collaboration. We are a team centered around positivity, that stands for one message which involves empowering others, empathizing with each other, and uplifting others as a collective.

  • Respect and Justice / Health and Well-Being. All team members need to be treated respectfully and fairly.  This pertains to equity in pay, and specific attention to physical/mental health, well-being and safety.

  • Positivity and Love of Food and Community. Cooking and serving others is a powerful act of caring and love for one another.  Let us work together to bring our community together through the power of food and drink

 

Projected Pay Rate:

$22-$28/hr total compensation, $11/hr base rate + tips

 

Amara is an equal opportunity employer, with a mission to support women, Black, LGBTQ+ applicants.  As an organization, we support a minimum wage of $16/hour.

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Application For:

Food Expediter - Amara - Madison, WI

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